Massachusetts · Massachusetts General Laws — Part IV, Title I, Crimes and Punishments

Mass. Gen. Laws (Crimes) § 270:26: Use of employee restroom by customer suffering from eligible medical condition or using ostomy device; non-liability; penalty for violation

Civil

What this law says, in plain English

Retail establishments must allow customers with documented eligible medical conditions or ostomy devices to use employee restrooms during business hours under specified conditions. Violations result in fines of $100–$200.

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