Federal · Title 39 — Postal Service
39 U.S.C. § 2801: Definitions
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“outcome measure” refers to an assessment of the results of a program activity compared to its intended purpose; “output measure” refers to the tabulation, calculation, or recording of activity or effort and can be expressed in a quantitative or qualitative manner; “performance goal” means a target level of performance expressed as a tangible, measurable objective, against which actual achievement shall be compared, including a goal expressed as a quantitative standard, value, or rate; “performance indicator” refers to a particular value or characteristic used to measure output or outcome; “program activity” means a specific activity related to the mission of the Postal Service; and “program evaluation” means an assessment, through objective measurement and systematic analysis, of the manner and extent to which Postal Service programs achieve intended objectives.
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