Federal · Title 38 — Veterans’ Benefits
38 U.S.C. § 5702: Furnishing of records
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the particular record, paper, and so forth, a copy of which is desired and whether certified or uncertified; the purpose for which such copy is desired to be used; and the format in which such copy is desired, including whether in printed form or by downloadable file. The Secretary shall establish and maintain a secure website or online tool for a claimant or a duly recognized agent or representative of that claimant to submit an electronic request for such records. not later than 10 days after receipt, confirmation of such receipt; and not later than 120 days after receipt, such records requested in the form selected by the requestor. The Secretary may establish a schedule of fees for copies and certification of such records.
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