California · Welfare and Institutions Code - WIC
WIC §9721: (a) The office may refer any complaint to any appropriate state or local government agency.
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(a) The office may refer any complaint to any appropriate state or local government agency. The following state licensing authorities shall give priority to any complaint referred to them by the office, except that any complaint alleging an immediate threat to resident health and safety may be given first priority: (1) Licensing and Certification Division of the State Department of Health Services. (2) Community Care Licensing Division of the State Department of Social Services. (3) Board of Examiners for Nursing Home Administrators. (4) Board of Registered Nurses. (5) Medical Board of California. (6) Board of Pharmacy. (7) Board of Vocational Nurse and Psychiatric Technician Examiners. (b) Any licensing authority that responds to a complaint against a long-term care facility that was referred to the authority by the office shall forward to the office copies of related inspection reports and plans of correction and notify the office of any citations and civil penalties levied against the long-term care facility.
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