California · Financial Code

FIN §2107: (a) A licensee shall prominently display on its internet website a toll-free telephone number through which a customer may contact the licensee for customer service issues and receive live customer as

What this law says, in plain English

Licensed businesses must display a toll-free customer service phone number prominently on their website where customers can reach a live representative.

Read the full statutory text

(a) A licensee shall prominently display on its internet website a toll-free telephone number through which a customer may contact the licensee for customer service issues and receive live customer assistance. (b) The telephone line shall be operative at least 10 hours per day, Monday through Friday, excluding federal holidays. (c) This section shall become operative on July 1, 2022.

Verify at the official source: California legislative text

Facing this? Know exactly what happens next.

MOFRD turns this code section into your situation: the deadlines that apply to you, the forms your county uses, and the resolution paths people in your position actually take. Free for 3 days — no card required.

Start your matter free Ask Law Link about this code

This page is legal information, not legal advice. Code text is sourced from official publications and may lag amendments — always confirm at the official source linked above. Plain-English summaries and relationship data are AI-derived and reviewed on an ongoing basis; verify with a licensed attorney before acting.