California · Civil Code

CIV §1784: No award of damages may be given in any action based on a method, act, or practice declared to be unlawful by Section 1770 if the person alleged to have employed or committed such method, act, or prac

Civil

What this law says, in plain English

A defendant may avoid damages in a civil action for unlawful practices under Section 1770 by proving the violation was unintentional, resulted from good-faith error despite reasonable procedures, and that appropriate correction or remedy was made.

Read the full statutory text

No award of damages may be given in any action based on a method, act, or practice declared to be unlawful by Section 1770 if the person alleged to have employed or committed such method, act, or practice (a) proves that such violation was not intentional and resulted from a bona fide error notwithstanding the use of reasonable procedures adopted to avoid any such error and (b) makes an appropriate correction, repair or replacement or other remedy of the goods and services according to the provisions of subdivisions (b) and (c) of Section 1782.

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